When managing enterprise programs in Atlassian Jira, standard fields like Status, Assignee, and Issue Type are often not enough to track specialized metadata—such as Program Stream, Target Milestone Date, or Executive RAG Status.

Millarum Dashboards allows you to effortlessly index custom Jira fields and transform them into interactive dashboard widgets, slicer filters, and trend charts.

Step 1: Verify Custom Field Permissions in Jira Cloud

Before configuring Millarum Dashboards, ensure that the custom fields you wish to display are exposed via the Jira REST API for your user or Service Account:

Pro Tip: Finding Custom Field IDs

In Jira Cloud, custom fields possess an ID format like customfield_10042. You can find this in your browser URL when editing the custom field in Jira Admin settings, or using Jira's JQL autocomplete.

Step 2: Add Custom Fields to Widget Source Queries

In Millarum Dashboards, edit your target Dashboard widget (such as a Bar Chart, Slicer, or List Widget):

  1. Click Edit Widget Settings in the top-right menu of your dashboard card.
  2. In the JQL Query field, specify your project or filter:
    project = "PROG" AND "Program Stream[Dropdown]" IS NOT EMPTY
  3. In the Group By / Primary Metric field, select Custom Field and choose your desired custom field name from the dropdown list.

Step 3: Configuring Custom Date & Number Fields

For custom numeric metrics (e.g., Story Points, Budget Spent, or Risk Score):

Step 4: Real-time Dashboard Refresh & Caching

Millarum Dashboards uses smart caching to ensure high performance across large Jira sites with 100,000+ issues:

To force an instant data sync after creating a new Jira custom field, click Refresh Data in the top dashboard bar or press Ctrl + R inside the widget panel.


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