When managing enterprise programs in Atlassian Jira, standard fields like Status, Assignee, and Issue Type are often not enough to track specialized metadata—such as Program Stream, Target Milestone Date, or Executive RAG Status.
Millarum Dashboards allows you to effortlessly index custom Jira fields and transform them into interactive dashboard widgets, slicer filters, and trend charts.
Step 1: Verify Custom Field Permissions in Jira Cloud
Before configuring Millarum Dashboards, ensure that the custom fields you wish to display are exposed via the Jira REST API for your user or Service Account:
- Navigate to Jira Settings > Issues > Custom Fields.
- Ensure the target custom field (e.g.,
cf[10042] - Program Stream) is associated with your project's field screen scheme. - Verify that the field is visible in the search index (searchable).
Pro Tip: Finding Custom Field IDs
In Jira Cloud, custom fields possess an ID format like customfield_10042. You can find this in your browser URL when editing the custom field in Jira Admin settings, or using Jira's JQL autocomplete.
Step 2: Add Custom Fields to Widget Source Queries
In Millarum Dashboards, edit your target Dashboard widget (such as a Bar Chart, Slicer, or List Widget):
- Click Edit Widget Settings in the top-right menu of your dashboard card.
- In the JQL Query field, specify your project or filter:
project = "PROG" AND "Program Stream[Dropdown]" IS NOT EMPTY - In the Group By / Primary Metric field, select
Custom Fieldand choose your desired custom field name from the dropdown list.
Step 3: Configuring Custom Date & Number Fields
For custom numeric metrics (e.g., Story Points, Budget Spent, or Risk Score):
- Set the Metric Calculation to Sum, Average, or Count.
- If using custom date fields (e.g.,
Go-Live Target Date), choose the Time Horizon Slicer to group results by Month, Quarter, or Sprint.
Step 4: Real-time Dashboard Refresh & Caching
Millarum Dashboards uses smart caching to ensure high performance across large Jira sites with 100,000+ issues:
To force an instant data sync after creating a new Jira custom field, click Refresh Data in the top dashboard bar or press Ctrl + R inside the widget panel.